Superior Customer Service

VMS Alarms would like you to get the most out of your experience with your alarm system. We have a variety of resources for your assistance or you’re welcome to call us at (866) 493-1253 ext. 3.

• FAQ: These frequently asked questions may help you with a question you have quickly and easily. Read more.
• Instructional Videos: These videos will walk you through the basic functions of your Simon 3 or Simon XT. They go over how to arm your system while you are leaving your home (arm away) or while you’re planning to stay (arm stay) and how to disarm your system. Included are instructions for use with your Simon Keypad, keychain remote or telephone as well as some popular features like panic buttons, bypass and chime. Read More.
• Service Requests: If your system needs service, or if you are interested in upgrades or additional equipment for your currently installed system, please Click Here.
• Refer a Friend: Love the peace of mind and safety that your alarm provides? Love saving money? Help protect your friends and receive a free month of service for each friend that has a system installed! Read More.
• Contact Us: As a part of our commitment to customer care, VMS Alarms tries to be very accessible to hear your comments and concerns. Click Here.